Factory-trained specialists for high-end kitchen appliances and residential HVAC. Serving the East Bay, Tri-Valley, and Peninsula with OEM parts and one-visit repairs.
From a Thermador double oven in Burlingame to a Sub-Zero column fridge in Pleasanton — high-end appliances and HVAC systems, handled by factory-trained technicians.
Emergency and scheduled service for every residential HVAC system in the Bay.
Replace a legacy system with a modern heat pump. Commission a new Sub-Zero column. Install a Thermador cooking suite. We quote, coordinate with your contractor, permit, install, and register the manufacturer warranty.
We specialize in high-end residential appliances and HVAC systems. OEM parts stocked on the truck for the brands we service most.
Three dispatch lines, one local crew. We stay focused on the corridor we know best — so our response time doesn't slip.
Tell us the symptom and ZIP. Dispatchers quote an arrival window on the call.
A factory-trained tech with a stocked truck — average 60-minute dispatch in the East Bay.
Flat-rate pricing before any work. Diagnostic fee is waived when you proceed.
90 days on labor, 1 year on parts. We leave the job site cleaner than we found it.
“Our Carrier condenser died on a 98° day. RO had a tech in Pleasanton within the hour, diagnosed a failed capacitor, and we were cooling again before dinner. Clean, honest, fair.”
“Sub-Zero built-in stopped cooling the freezer side. Two other companies didn't want to touch it. RO's tech knew the unit cold, sourced the OEM part the next morning, done.”
“Replaced our 20-year-old furnace with a high-efficiency heat pump. Crew pulled the permit, cleaned up every day, and the Tri-Valley rebate paperwork was handled for us.”
“Washer was leaking all over the laundry room floor. Booked online at 9am, fixed by 1pm. Price matched the estimate exactly.”
“Thermador double oven — control board out. They quoted, ordered, installed, and tested the self-clean cycle before leaving. Professional the whole way.”
“Called three places. RO was the only one that told me my 17-year-old AC wasn't worth fixing and walked me through heat-pump options with real numbers. Zero pressure.”
Don't see yours? Call the line for your area and we'll answer it straight.
Yes. Requests placed before 2pm in Hayward, Berkeley, Oakland, San Leandro, Castro Valley, Union City, Fremont, and the Tri-Valley are almost always serviced the same day. Peninsula same-day depends on route — we'll tell you on the call.
Every major residential brand: Carrier, Trane, Lennox, Rheem, Bryant, Goodman, York, American Standard, Mitsubishi, Daikin, Fujitsu, LG, Samsung, Bosch, Miele, Sub-Zero, Wolf, Thermador, Viking, GE Monogram, KitchenAid, Whirlpool, Maytag, Frigidaire, Amana, Kenmore, Electrolux, Speed Queen, Asko, Fisher & Paykel, Dacor, Jenn-Air, and more.
We serve the East Bay from Berkeley south to Fremont, the Tri-Valley (Dublin, Pleasanton, Livermore, San Ramon, Danville), and the Peninsula (Daly City to Redwood City). We do not service San Francisco, Marin County, the South Bay (San Jose/Santa Clara), or the East Bay north of Berkeley. Staying focused keeps our response time honest.
We charge a flat diagnostic fee that is fully waived when you approve the repair. You'll get a written, flat-rate estimate before anything is taken apart.
Yes. Every tech is EPA 608 certified for refrigerant work, NATE-trained for HVAC, licensed in California under CSLB #1094021, and we carry $2M liability plus workers' comp.
90 days on labor and 1 year on OEM parts we install. Full installations (heat pumps, furnaces, AC) carry manufacturer warranties we register on your behalf.
Light commercial only — small offices, retail, restaurants with residential-class equipment. Rooftop units larger than 10 tons are referred out.
Or call the line for your area — it goes straight to a local human, never an offshore call center.